Shipping Policy
Thank you for shopping with us. Please review our shipping policy below to understand how and when your order will be delivered.
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after your order is placed.
Once your order has been processed, it will be prepared for shipment. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Destinations
We currently ship to the following countries:
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United States
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Canada
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Australia
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United Kingdom
Orders placed outside of these regions cannot be fulfilled at this time.
Shipping Times
Estimated delivery time after shipping is 5–10 business days, depending on your location and local carrier conditions.
Please note:
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Shipping times are estimates, not guarantees
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Delays may occur due to customs processing, carrier issues, or peak seasons
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Business days do not include weekends or holidays
Shipping Confirmation & Tracking
Once your order has shipped, you will receive an email with tracking information. Tracking updates may take 24–48 hours to appear after shipment.
Customs, Duties, and Taxes
International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price.
Incorrect Address or Delivery Issues
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
If your order shows as delivered but you have not received it, please contact your local carrier first. If you still need assistance, reach out to us and we’ll do our best to help.
Contact Us
If you have any questions about shipping or your order, please contact us at:
cchyang00@gmail.com